Shipping and Returns
I offer two shipping methods: EMS, and Registered Airmail.
EMS is faster (less than 1 week) and provides more accurate, point-to-point tracking information. You can even have updates sent to you by e-mail.
Registered Airmail can take 2-4 weeks to reach addresses in the US and Europe, and possibly up to 1-2 weeks within Asia, but is more affordable. However, it includes less detailed tracking info; that is, no point-to-point tracking. USPS, for example, won't list any tracking info for international registered airmail on its website. Similar situations exist in other countries' postal systems.
In some cases you'll have to call your postal service for detailed info. For this reason I recommend choosing EMS. Please take these factors into consideration when choosing your preferred shipping method.
Exchanges and Returns
Items may be exchanged with The Rite Stuff's prior consent within 7 (seven) days after you have received your items. The items must be in new condition with original packaging and tags. Shipping costs will not be refunded.
You may return an item for a refund, but a 30% stocking fee will be charged. I will credit you in the same manner as your original payment within 7 days of receiving the returned item.
The Rite Stuff is not responsible for lost or damaged goods.
Return items to the following address:
Heping E. Rd., Sec. 1, Lane 113, No. 17, F-1
Daan District, Taipei City, Taiwan